Network status

Know what is running, and what is scheduled

Our live network status page shows every service we run on, what is operating normally, and the maintenance windows coming up, updated by the engineers doing the work.

Technicians working in a data center aisle

What the status page covers

Find the service you use. If it shows anything other than Operational, the update underneath tells you what is happening and when it is expected to finish.

Domains

  • Domain name registrationRegistry maintenance and downtime for each extension
  • Managed DNSThe DNS records that point your domain to your site and email
  • Domain forwardingForwarding a domain to another address

Hosting

  • Linux web hostingWeb, WordPress and reseller hosting
  • Windows web hostingPlesk hosting for Windows sites
  • VPSVirtual private servers
  • Dedicated hostingDedicated servers
  • NetworkNetwork maintenance in our data centers

Email and apps

  • Email hostingBusiness email mailboxes
  • Google WorkspaceGmail, Docs and Meet on your domain

Security

  • SSLCertificate issuance and renewals
  • SiteLockWebsite malware scanning
  • CodeGuardWebsite backups
  • cWatch and XcitiumWebsite and endpoint protection

Account

  • BillingInvoices and payments
  • Control panel and APIThe systems behind your account and orders

Each of these services shows Operational, Degraded performance or Maintenance on the live network status page, along with recent incident updates.

Something not working?

  1. Check live status

    Open the network status page and find the service you use.

  2. Look for scheduled maintenance

    Planned work is listed with its start time (GMT) and how long it should take.

  3. Still stuck? Reach a person

    Call 833.353.5550 or open a support ticket and tell us what you are seeing.

Mail data center locations

RegionLocation
USADallas
USAHouston
AsiaJapan
EuropeGermany
EuropeSwitzerland

Stay informed

Ask about your server

Want to know which server or data center your account is on? Open a ticket and we will tell you.

Platform security

Read how we protect hosting accounts on our hosting security page.

Monitoring for your site

Add site and server monitoring to get alerts about your own website.

Ask Liora

Questions before you choose?

Liora is our guide. She answers the questions people ask most on this page. Need a person? Call 833.353.5550 or open a support ticket.

Rather have us look after it?

52Hosting Monitoring handles monthly website updates, weekly backups and small edits as an ongoing service.

Monthly managed care
Where can I see if there is an outage right now?
On our live network status page. It lists every service and any maintenance that is scheduled.
What time zone is scheduled maintenance in?
Maintenance start times are listed in GMT. Eastern Time is 5 hours behind GMT in winter and 4 hours behind in summer.
Where is my email hosted?
Our mail data centers are in Dallas and Houston (USA), Japan, Germany and Switzerland. Ask us which location serves your plan.
Who do I call if my service is down?
Call 833.353.5550 or open a support ticket.